Cookie Policy

Welcome to Care Networx’s Cookie Policy

Please read this policy carefully before using Care Networx and you
may want to retain a copy for your records.

1. This version was last updated on 6 August 2021.
2. We are Care Networx Llt, a company incorporated and registered in England and Wales with company number
   14128957 and whose registered office is at 30 Victoria Avenue, Harrogate, HG1 5PR (“Care Networx” “we” “our”
   “us”).
3. The Care Networx mobile application and website at https://www.share2careapp.com (“Platform”) uses cookies and
   similar technologies in order to distinguish you from other users.
4. What is a cookie? A cookie is a small file of letters and numbers that we store on your browser or the hard
   drive of your computer or device if you agree and contain information that is transferred to your computer’s or
   device’s hard drive (“Cookies”).
5. By using Cookies, we are able to provide you with a better experience and to improve our Platform by better
   understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your
   acceptance of our Cookie Policy is deemed to occur when you press the accept button on our Cookie pop-up. If you
   do not agree to our Cookie Policy, please stop using our Website and Platform immediately.

How does our Platform use Cookies?

6. Our Platform may place and access certain first party Cookies on your computer or device. First party Cookies
   are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your
   experience of our Platform and to provide and improve our services. We have carefully chosen these Cookies and
   have taken steps to ensure that your privacy and personal data is protected and respected at all times.
7. By using our Platform, you may also receive certain third party Cookies on your computer or device. Third party
   Cookies are those placed by websites, services, and/or parties other than us. Please see below in respect of
   Cookies used on our Platform.
8. All Cookies used by and on our Platform are used in accordance with the relevant parts of the Privacy and
   Electronic Communications (EC Directive) Regulations 2003. We may use some or all of the following types of
   Cookie:
   • Strictly necessary These are cookies that are required for the operation of our Platform. They
     include, for example, cookies that enable you to log into secure areas of our Platform or make use of
     e-billing services.
   • Analytical or performance These allow us to recognise and count the number of visitors and to see
     how visitors move around our website when they are using it. This helps us to improve the way our
     Platform works, for example, by ensuring that users are finding what they are looking for easily.
   • Functionality These are used to recognise you when you return to our Platform. This enables us to
     personalise our content for you, greet you by name and remember your preferences (for example, your
     choice of language or region).
   • Targeting These cookies record your visit to our Platform, the pages you have visited and the
     links you have followed. We will use this information to make our Platform and the advertising displayed
     on it (if any) more relevant to your interests. We may also share this information with third parties
     for this purpose.
   • Persistent Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are
     those which remain on your computer or device for a predetermined period and are activated each time you
     visit our Platform.
   • Session Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary
     and only remain on your computer or device from the point at which you visit our Platform until you
     close your browser. Session Cookies are deleted when you close your browser.
9. Cookies on our Platform are not permanent and will expire as indicated in the table below.
10. For more details of the personal data that we collect and use, the measures we have in place to protect personal
    data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

What Cookies Does Our Platform Use?

11. For more specific details of the Cookies that we use, please refer to the table below. You can find more
    information about the individual cookies we use and the purposes for which we use them in the table below.
12. Our Platform uses analytics services provided by Google Analytics and Plerdy. Analytics refers to a set of tools
    used to collect and analyse anonymous usage information, enabling us to better understand how our Platform is
    used. This, in turn, enables us to improve our Platform and the services offered through it. You do not have to
    allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your
    safe use of Our Platform, it does enable Us to continually improve Our Platform, making it a better and more
    useful experience for you. The analytics service(s) used by our Platform use(s) the following analytics Cookies:

Consent and Control

13. Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set
    those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible
    experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies
    are strictly necessary; however certain features of our Platform may not function fully or as intended. You will
    be given the opportunity to allow and/or deny different categories of Cookie that We use.
14. In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet
    browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third
    party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details,
    please consult the help menu in your internet browser or the documentation that came with your device.
15. The links below provide instructions on how to control Cookies in all mainstream browsers:
    • Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
    • Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
    • Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge
      (Please note that there are no specific instructions at this time, but Microsoft support will be able to
      assist)
    • Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
    • Safari (iOS): https://support.apple.com/en-gb/HT201265
    • Mozilla Firefox:https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
    • Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en
      (Please refer to your device’s documentation for manufacturers’ own browsers)

Changes to this Cookie Policy

16. We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top
    of this page. Any such changes will become binding on you on your first use of our Platform after the changes
    have been made. You are therefore advised to check this page from time to time.
17. In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the
    provisions current and in effect shall prevail unless it is expressly stated otherwise.

Further Information

18. If you would like to know more about how we use Cookies, please contact us at info@share2careapp.com.